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Our Full refund cancelation policy lasts 15 days. If 15 days have passed since your cancelation, please send us a email.
To be eligible for a cancelation, your reservation’s check-in date must be for 21 days or more in order to cancel it for free.
With non-refundable Rates, guests pay the full price if:
To complete your reservation, a deposit is required.
There are certain situations where only partial refunds are made.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Contact us at [email protected] for questions related to refunds.
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